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CHIEF OPERATIONS OFFICER (IN MEXICO)

SUN FINANCE DESCRIPTION

At Sun Finance you will be a part of a company where everything is possible. Here we set only the highest goals and work hard to reach them. Our team’s success-oriented mindset has allowed us to land at the very top of Europe’s fastest-growing fintech ranking twice and not to stop at what’s been already achieved. We believe in the power of companionship – supporting our colleagues and sharing knowledge is an important part of our every day life. Managed by seasoned professionals in finance, IT, risks and fintech, Sun Finance will offer an opportunity for you to grow along with us.

Join Sun Finance!

P.S. We also know how to have fun.

JOB MISSION

MX Chief Operations Officer (COO) will manage and oversee the company’s ongoing operations and procedures in Mexico. This role requires a results-driven, hands-on person who can develop and implement effective business strategies and programs.

OUTCOMES

  • Oversee daily operations of the Call center, Sales, Debt collection and Payments areas
  • Develop and implement operational strategies aligned with the company’s business goals and objectives
  • Analyze and evaluate the performance of local operations, market development trends and perspectives, competitive situation, and potential activities of competitors
  • Manage, control and ensure an on-going improvement of the functional areas and overall operational excellence
  • Plan and forecast the operations volume, capacity and development in a dynamic environment, according to the set goals, the economic climate, and the market situation
  • Report to HQ on performance of Operations and strategy execution progress on regular basis 

REQUIREMENTS

  • Proven experience as a COO, Operations Director, or similar leadership role. Experience in strategic planning and business development
  • Strong leadership and organizational abilities
  • Excellent English and intermediate Spanish language (both – written and spoken)
  • Ability to manage multiple projects and lead a diverse team
  • Flexible and capable of adapting to rapidly changing environments
  • Ability to think strategically and translate strategies into actionable plans
  • Familiarity with industry regulations and quality standards
  • Ability to relocate to Mexico City 

BENEFITS

  • Hybrid work arrangements allowing to combine work from home and office
  • Tickets back home 2x per year
  • Well-being activities, surprises, and birthday gifts
  • Supporting self-driven learning (i.e., paid conference fees, relevant Udemy courses etc.)
  • Gym payment subsidy
  • No suits! Unless it’s Carnival or Halloween
  • Salary from 5700 – 8600 EUR gross, depending on work experience, education, and skills

Company perks

Health insurance

Everyday snacks and soft drinks

Collaborative environment and modern office

1400+ large team to be a part of

An employer that will appreciate and care for you

Additional training opportunities

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Why Sun Finance?

Working in Sun Finance means helping people. With more than 1400+ employees across 7 countries and continuous growth

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